Refund policy
Your purchase is your acceptance of our store policies, so please make sure that you have read your receipt, and the policy area of our shop before checking out.
Your purchase of our products is also your agreement to accepting our policies.
Theme Fragrance reserves the right to cancel transactions.
As a buyer you agree that unless you have contacted us regarding sale of our products as a verified vendor -Theme Fragrance and Melodie Perfume or Curious Apothecary or any brands listed on our website products may not be resold on any internet venue or land store including Amazon and Ebay.
We suggest you try samples before purchasing full size products.
Products are non refundable. Once opened they cannot be resold due to risk of contamination or adulteration. Your purchase is also your acceptance that you have read the entire product description in full. If you have questions please email us. We do not ever resell and or re-shelf opened beauty products.
Every box shipped out - the buyer receives a tracking number, and information how to contact us. Your satisfaction is very important to us. We are not responsible for the actions of carriers, and how they handle the package especially during peak holiday season - please order well in advance of need to arrive date. We use Confirmation by delivery service of packages such as USPS as confirmed delivery. If there are other "nondelivery" issues customer must contact delivery service. Unfortunately we have had to have this policy due to scams of non delivery.
if you would like to upgrade your order to signature delivery please contact us for custom order. This is recommended for any order over two products.
Rush orders must be a custom order and discussed with seller.
Please review all ship by dates for items. Each item has a time frame.
We normally try and ship out as soon as we receive an order, but this is no guarantee around holiday time when our shop is very busy. We do our best at holiday to keep our shipping fast and speedy.
International orders - we cannot control the amount of time it takes to ship to other countries. Please be aware some countries can take up to a month or more. Buyers are responsible for asking seller for shipping insurance in case of lost packages and tracking number. Most problems with international orders is from being given the wrong address - please make sure your address is correct and that you have given us a telephone number.
If there is a question with an order, please contact us immediately.
If you have questions about what you might like to wear please inquire before ordering -I try and write my descriptions so you get the idea of the fragrance...if you are unfamiliar with a scent please write and ask! I am happy to familiarize you with new scents! Wearing perfumes is like going on a voyage!
When testing any fragrance there are several factors which can affect the natural smell of your skin and, in turn, the way a scent smells on you. For instance, your mood, stress level, age, body chemistry, diet, and medication, other products you may have used may all alter the scents you wear. Oily, or dry skin can even affect the amount of time a fragrance will last after being applied
We do not hand out automatic coupons and or free samples.
Extra box samples may or may not be in a box~ we like the art of surprise!
If a coupon is issued it must be used at the time of transaction, and
for the time period that it is good for.
Thanks for understanding!
Person with sensitivities to any fragrance products obviously should not be ordering anyway. If you do have these issues and would like to try wearing fragrance I would suggest perhaps trying a little fragrance by misting your clothes and see how you react.
We do not test our products on animals of any kind. I test everything on myself! All our fragrances are suitable for vegans.
Yes, we do wholesale! Please convo me with your request with a description of your store and your business. thanks!
DISCLAIMER
Handmade body products are fabulous to use and good for your skin, but their shelf life is limited. Unlike many commercial products, handmade toiletries do not contain the chemicals used to prolong shelf life and allow the product to survive extreme conditions during shipping. For best results, handmade body products can be stored in the refrigerator, or in a cool, dry place.
Keep all products away from children. As with any product, even natural products, they can be toxic if misused.
Please store all perfumes and roll-ons in a dark cool area away from sunlight. Heat and Light are not fragrance, and bath and beauty products friends! Vanilla scented fragrances, and related products will darken in time, but this will not affect the fragrance or fragrance power!
Essential/fragrance oils, salts, scrubs, herbs, sprays, etc. may aggravate medical conditions (for example, rosemary essential oil may aggravate epilepsy, or shea butter cannot be used by those with allergic reactions to latex). Do not use products with ingredients you have a known sensitivity to. Please do a patch test if you feelyou are sensitive to any body, or beauty products including fragrance. You can be allergic to NATURAL and or ORGANIC products as well!
Do not use products on open wounds, or on broken or irritated skin. Products are for adult, external use only, unless otherwise indicated (such as with baby or pet products). If rash or irritation develops, discontinue use and see a physician if necessary. If eye contact occurs, flush with plenty of water and seek medical attention if needed. Contact poison control center immediately if accidental ingestion occurs.
Preservatives help guard against contamination by microorganisms; however, my products, and are used at consumer's own risk. Many products contain expiration dates for safety, and lotion/cream labels contain a warning about safety. Bacteria can be introduced into products (such as creams, balms and scrubs) by dipping fingers into the product, or by letting water get into them.
We are required by law to carry the following warning: Our products are not medications/medicated cosmetics and they are not meant to diagnose, treat, or prevent any medical condition. Please use at your own risk, taking into account all personal allergies and sensitivities. In the even of rash or irritation, discontinue use immediately. When in doubt, please test on a small patch of skin before applying liberally.
Theme Fragrance and Body products are in no way intended to be, nor should be construed as medical treatments or cures for any medical condition. Our products are formulated and should be viewed as an aid for taking care of your skin but not as a remedy or medical treatment in any way. Information provided is not designed to diagnose, prescribe, or treat any illness, or injury and is provided for informational purposes only.
Always consult a medical doctor, or other alternative medical practitioner when suffering from any disease, illness, injury or sensitivity before using any new product.
While every effort is made by us to ensure that any information given is accurate and that any and all products supplied by us are of the highest quality, because of varying personal conditions, equipment usage, and clarity of interpretation of others, we take no liability for your implementation of products, or products available through this site or associated linked sites.
Safety Notice
Although we´ve made every effort through our research to provide these safety statements, it is advisable that if you are pregnant or suffer from an illness or disease that you discuss the use of essential oils or fragrance oils with a health care provider. There may well be other warnings that we are as yet unaware of, so please do some research before using fragrance or essential oils.
Due to our use of natural products, and the use of vanilla there maybe some variation in color of our product with time. This does not affect the fragrance of our products.
design, copy, fragrance names, photography, text copyright/trademark 2002-infinity elizabeth morrison/themefragrance/theme fragrance